Return Policy

Return Policy

Last updated: September 23, 2025

At B2U Market, we sell digital accounts and products, which means they are delivered instantly and cannot be physically returned. To avoid any confusion, please read our Return Policy carefully.


1. No Physical Returns

  • Since our products are digital in nature, we do not accept traditional returns like physical stores.
  • Once an account or digital product has been delivered, it cannot be “returned.”

2. Incorrect or Defective Products

  • If you receive a defective account (invalid login, expired access, or product not working), please contact us within 48 hours of delivery.
  • Our team will review your case and, if approved, will issue a replacement product or refund as per our Refund Policy.

3. Customer Responsibility

  • Please ensure you carefully read product descriptions before purchasing.
  • Customers are responsible for keeping login details secure after delivery.
  • We are not responsible for issues caused by misuse or third-party interference (example: if you share account details and lose access).

4. Support for Returns

To initiate a return/replacement request:

  1. Contact us within 48 hours of receiving your order.
  2. Provide your order number and proof of the issue (screenshot/video).
  3. Our support team will verify the problem and offer a solution.

5. Contact Us

If you need help with a return or product issue, please reach out:

📧 Email: b2umarkethelpline@gmail.com

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